Patient Care Manager Assistant (Home Health)

BEACON HOME HEALTH • Knoxville, TN

1d • Onsite

About The Position

The Patient Care Manager Assistant serves as an assistant to the agency Executive Director to assure accurate computer data entry, updated patient records, and oversight of daily agency office processes. Beacon Home Health is joining the Pennant family, bringing added resources and collaboration while maintaining our commitment to staff and patients. This full-time, direct position with Amedisys, Inc. will report to and be managed by Pennant. The Pennant Group, Inc. operates healthcare services through independent subsidiaries. At Beacon, we shine as a trusted guide for Tennessee families seeking healing and comfort at home. Just as a beacon provides light and direction, our caregivers bring clarity, encouragement, and skilled expertise to patients recovering from illness, surgery, managing chronic conditions, or navigating life’s final chapters with dignity. Rooted in Tennessee’s values of resilience, family, and community, we deliver more than care — we deliver life-changing service that helps patients regain independence, find strength, and experience peace where they feel most secure: at home.

Requirements

• Current LVN/LPN licensure in state of practice.
• Current CPR certification required.
• Current Driver’s License, vehicle insurance, and access to a dependable vehicle or public transportation.
• 1 Year previous home health experience.

Responsibilities

• Assists with phone calls from field staff, physician offices, referral sources, patients, and takes messages and orders as needed.
• Assists with phone messages and answers calls and questions in a timely manner.
• Frequently monitors the status of incoming faxes and reports to appropriate personnel.
• Assists with visit verification, scheduling and projection of visits, and other reports in agency systems.
• Performs high risk patient phone calls as assigned.
• Assists with the Interdisciplinary Group (IDG).
• Assists the Executive Director with weekly reports.
• Provides skilled nursing services under the supervision of RN as needed (see LVN-LPN job description).
• Participates in Quality Assessment Performance Improvement program and the overall performance improvement plan, program, and process.
• Performs chart audits as assigned by the Executive Director.
• Adheres to and follows the care management process.
• Maintains strict confidentiality of all patients.
• Maintains competency through assigned online courses and required in-services.
• Other appropriate tasks and special projects as assigned.

Benefits

• Medical, Dental, Vision, Life Insurance, Disability, Pre-Tax Savings Accounts, and ancillary benefits
• 100% Employer Paid Basic Life Insurance & Employee Assistance Program
• Generous Paid Time Off plan and 6 paid holidays annually
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed