Patient Care Liaison - Emergency Department (32 hours evenings)

Sturdy Memorial Hospital • Attleboro, MA

8d • Onsite

About The Position

Assists by providing for general support and comfort needs of patients, families, and visitors; advocates for patients and their families by communicating issues and concerns and seeking resolution through appropriate channels; provides information and/or direction to patients with questions or problems. This is a 32-hour evening position.

Requirements

• Demonstrates the knowledge and skills needed to assist in providing care to patients.
• Must possess excellent interpersonal, communication and adaptability skills, creating a favorable image in relationship to the ED and the hospital as a whole.
• Demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
• Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.
• Ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

Nice To Haves

• N/A

Responsibilities

• Provide for general support and comfort needs of patients, families, and visitors.
• Advocate for patients and their families by communicating issues and concerns and seeking resolution through appropriate channels.
• Provide information and/or direction to patients with questions or problems.
• Develop and maintain positive relationships across all areas of responsibility.
• Provide timely, positive responses to the needs of all customers including patients, families, co-workers, and physicians.

Benefits

• healthcare/dental/vision
• retirement

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED