Patient Care Coordinator- South Gaston Pediatric Dentistry

Piedmont Dental Specialists • Gastonia, NC

10d • Onsite

About The Position

Join our thriving multi-location pediatric dental practice in the Carolinas as a full-time Patient Care Coordinator for South Gaston Pediatric Dentistry. We are dedicated to creating positive dental experiences for children and their families, prioritizing exceptional patient care and a supportive team environment. With multiple locations in Charlotte, Gaston, and Fort Mill, we offer opportunities to work with experienced professionals in a fun and rewarding setting. As a Patient Care Coordinator, you will play a vital role in ensuring smooth operations within the dental facility. Your attention to detail, ability to handle multiple tasks, and strong interpersonal skills will contribute to providing exceptional patient care.

Requirements

• Previous front desk experience working in a dental office
• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Ability to communicate clearly, consistently, and efficiently with staff, leadership, and patient families

Nice To Haves

• Familiarity with dental terminology and procedures is preferred
• Bilingual skills

Responsibilities

• Greet and check-in patients upon arrival
• Schedule and confirm patient appointments
• Answer phone calls and respond to inquiries
• Communicate with patient families via email and text
• Maintain patient records and update information as needed
• Assist with insurance verification and billing processes
• Coordinate referrals to specialists as necessary
• Provide administrative support to healthcare providers
• Present and review dental treatment plans
• Maintain scheduling goals
• Daily KPI reporting

Benefits

• Growth opportunities within a supportive and friendly team
• Competitive compensation & benefits package
• The chance to make a difference in children’s oral health
• Health Savings account
• Paid time off
• Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed