Patient Care Coordinator

Cosmetic Physician Partners • Arcadia, CA

148d • $20 - $25 • Onsite

About The Position

The primary role of the Patient Care Coordinator is to manage the scheduling of client appointments, greet clients when they arrive, and have knowledge of the services performed. The ideal candidate will have superb patient care disposition, excellent communication skills, and is well-spoken and articulate. He/she must have flexibility in scheduling, strong analytical decision-making skills, is extremely outgoing and friendly, able to multitask, and be a team player. This candidate must be comfortable with basic computer/software knowledge, have high integrity and is a quick learner with the desire to grow.

Requirements

• Knowledge of the medical terminology, cosmetic procedures, and skincare products.
• Proficiency in English / Mandarin
• 2 Years experience in a medical office or medical spa setting.
• Experience answering phones in a medical office environment.
• Excellent communication, organizational, and management skills.
• Must have proficient computer and typing skills.

Nice To Haves

• Superb patient care disposition
• Excellent communication skills
• Well-spoken and articulate
• Flexibility in scheduling
• Strong analytical decision-making skills
• Extremely outgoing and friendly
• Able to multitask
• Team player
• Comfortable with basic computer/software knowledge
• High integrity
• Quick learner with the desire to grow

Responsibilities

• Greet and check-in patients upon arrival.
• Gather requisite patient information, place in chart, and enter in computer.
• Check patients out and collect all fees as required.
• Answer incoming phone calls, retrieve messages from voicemail, schedule appointments, record complete messages, and direct callers to the appropriate personnel.
• Ensure retail products are consistently stocked and well-organized.
• Assist with light housekeeping duties, including laundry and maintaining cleanliness as needed.
• Ensure comfort of patients in waiting room and cleanliness throughout the office.

Benefits

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
• 401(k) Matching – Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.
• Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed