Patient Care Coordinator - Part Time

Fusion Physical Therapy Partners • Portsmouth, NH

6d • Onsite

About The Position

At Fusion Physical Therapy Partners, we believe that great things happen when we work together. We are a network of New England-based private practices committed to excellence and driven to continually innovate and improve. We’re reshaping the future of physical therapy and setting new standards for patient care and clinic success. Sport & Spine Physical Therapy is seeking a highly motivated and detail-oriented individual to join our Portsmouth, NH clinic as a Part Time Patient Care Coordinator! ~20 hours a week, mostly morning shifts (7am-12pm or 8am-1pm) About Us At Sport & Spine Physical Therapy, we believe in fostering an environment where every team member feels valued, supported, and empowered to make a difference. We're not just about filling positions; we're about building careers and relationships that last. Your Role As a Patient Care Coordinator at Sport & Spine Physical Therapy, you will be the first point of contact for our patients and will play a vital role in providing a positive and welcoming experience.

Requirements

• High school diploma or equivalent.
• Excellent organizational skills with the ability to multi-task, prioritize tasks, and ensure a smooth front desk operation.
• Strong communication skills, both written and verbal, to interact professionally with patients and internal staff.
• Strong computer skills.
• Excellent phone etiquette and strong interpersonal skills.
• Valid driver's license.
• Ability to work flexible afternoon and evening shifts.
• Attention to detail and ability to handle sensitive patient information confidentially.

Nice To Haves

• Previous experience in a receptionist or customer service role is preferred but not required.

Responsibilities

• Greet and welcome patients and visitors in a friendly and professional manner.
• Answer incoming phone calls and route them to the appropriate staff members efficiently.
• Schedule appointments, verify insurance information, and assist with patient registration.
• Maintain patient records and ensure accuracy of information in our computer systems.
• Coordinate with therapists and clinicians to manage patient appointments effectively.
• Handle payment processing and insurance-related inquiries with accuracy and confidentiality.
• Maintain knowledge of clinic services and programs to answer patient inquiries effectively.
• Demonstrate excellent time management skills to handle multiple tasks simultaneously.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED