Part Time Associate Patient Care Coordinator
About The Position
Optum NY/NJ is seeking an Associate Patient Care Coordinator to join their team in Huntington, NY. As a member of the Optum Care Delivery team, you will be an integral part of the vision to make healthcare better for everyone. At Optum, you’ll have the clinical resources, data, and support of a global organization behind you to help patients live healthier lives. The Huntington Urgent Care, part of Optum, has an immediate opening for a friendly, patient-focused, and detail-oriented Associate Patient Care Coordinator. This role is responsible for the completion of set processes and protocols, working cooperatively with all members of the care team to support the organization's vision and mission, deliver excellent customer service, and adhere to Lean processes. The role supports the team in meeting financial, clinical, and service goals.
Requirements
- High School Diploma/GED (or higher)
- 1+ years of experience of computer proficiency experience with Microsoft office programs
- 1+ years of customer service or healthcare related experience
- Ability to work 29.5 hours/week under the following parameters: Sundays from 6:50 am to 10:00 pm, Monday and Tuesday 1:50 pm to 10:00 pm
- Ability to travel to other local offices as business requires (Nassau/Suffolk regions)
- Ability to be cross trained as a medical assistant
Nice To Haves
- 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
- Epic experience
- Knowledge of insurance carriers and managed care plans
- Bilingual (Spanish and English)
- Ability to work independently and maintain good judgment and accountability
- Demonstrated ability to work well with health care providers
- Strong organizational and time management skills
- Ability to multi-task and prioritize tasks to meet all deadlines
- Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Responsibilities
- Greets patients, family members and guests with a friendly smile
- Assists patients with signing in and completing registration
- Enters and scans patient’s demographic and insurance information into Epic
- Verifies insurance eligibility and benefit information; informs patients of insurance benefits
- Collects co-payments and patient balances
- Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
- Work cohesively with fellow employees to achieve specific team goals
- Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
- Ability to be cross trained as a medical assistant
- Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
- Assists with other tasks as assigned
Benefits
- Paid Time Off which you start to accrue with your first pay period
- 8 Paid Holidays
- Medical Plan options
- Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance
- Short-term disability and Long-term disability coverage
- 401(k) Savings Plan
- Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
