Patient Care Coordinator

Keplr Vision•Sacramento, CA

About The Position

Visions Optometry is seeking a friendly, professional, and detail-oriented Patient Care Coordinator to provide exceptional customer service in a dynamic, customer-facing role. The coordinator is the first point of contact for patients and helps create a welcoming atmosphere while supporting them throughout their visit. The employer is willing to train the right person and highlights opportunities to grow within the organization, including advancement into leadership or other healthcare areas.

Requirements

  • At least 1 year of customer service experience.
  • Strong communication skills and the ability to interact professionally and courteously with patients.
  • Basic computer skills, comfort with technology, and the ability to learn new systems quickly.
  • A positive, can-do attitude and the ability to stay organized under pressure.

Nice To Haves

  • Healthcare experience is a plus but is not required.

Responsibilities

  • Answer phone calls and assist patients with scheduling and inquiries.
  • Greet and check in patients in a welcoming and professional manner.
  • Manage front desk tasks efficiently and with attention to detail.
  • Support smooth patient flow through time management and multitasking.

Benefits

  • Career growth and advancement opportunities, including promotion from within.
  • Potential to advance into leadership roles or specialize in other areas of healthcare.
  • Supportive, team-oriented environment where contributions are valued and professional growth is encouraged.
  • Training for the right person.
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