Patient Care Coordinator
Specialty1 Partners•Colorado Springs, CO
•$20 - $26•Onsite
About The Position
Our office, Rocky Mountain Periodontal Specialists LLC, in Colorado Springs, CO is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors.
Requirements
- At least 3+ years of proven experience as a front desk representative, agent, or relevant position.
- Familiarity with office machines (e.g., fax, printer etc.).
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Problem-solving skills.
- Customer service orientation.
- A high school diploma.
- Desires to help your patients.
- Must be able to sit and stand for extended periods of time.
- Must be able to operate standard office equipment.
- Must be able to assist patients safely in and out of chairs or treatment areas.
- Must be able to maintain clinical positioning for extended periods.
- Must be able to work around medical equipment and instruments.
- Must be able to adhere to OSHA and infection control standards.
- Must be able to perform repetitive hand and wrist movements.
- Must be able to respond quickly in emergency situations.
Nice To Haves
- Adaptable to new and challenging tasks.
- Enthusiastic, passionate, and collaborative problem-solver who is always proactively striving for excellence.
Responsibilities
- Making a positive and lasting first impression.
- Bridging the gap between customer obsession and clerical management.
- Dealing with complaints and giving accurate information.
- Making guests and visitors feel comfortable and valued during their visit.
- Welcoming patients to the dental office.
- Maintaining accurate patient records.
- Answering all incoming calls and redirecting them or keeping messages.
- Checking, sorting, and forwarding emails.
- Keeping updated records and files.
- Keeping the front desk tidy and presentable with all necessary material (pens, forms, paper etc.).
- Facilitating/coordinating other office responsibilities as needed.
- Assisting with marketing.
Benefits
- BCBS Medical & Dental insurance Options
- VSP Vision Coverage
- Complimentary Life Insurance Policy (employee only)
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k) plan w/match options
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
