About The Position

UW Medicine Montlake- Surgical Specialties/ Thoracic Surgery Specialties has an outstanding opportunity for a Patient Care Coordinator. This role involves triaging medical information, coordinating pre- and post-surgery procedures, and acting as a liaison between patients and healthcare professionals. The coordinator will obtain necessary medical records, ensure appropriate interpretation services are available, and collaborate with the clinic team to provide exceptional patient care and satisfaction.

Requirements

  • A Bachelor’s degree in a medically related or public relations field, AND two (2) years experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology; OR Equivalent education/experience.
  • Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification

Responsibilities

  • Uses ability to triage medical information in the Thoracic Surgery department within Surgical Specialties to a variety of Health Care Professionals using effective oral and written communication
  • Works independently under the general direction of a physician or their designee
  • Coordinate pre- and post-surgery diagnostic procedures, tests, and follow-up patient appointments
  • Act as a liaison between patients, consulting physician, referring physician, or outside agency to coordinate patient appointments, admission, anesthesia, and surgery.
  • Obtain all necessary medical records, diagnostic studies, pathology items, etc., that are needed for patient care
  • Demonstrates the ability to be organized and effectively prioritizes work tasks for the needs of the clinic.
  • Requests interpreters as appropriate for appointments, admissions, and surgery.
  • Collaborate with all members of the clinic team to ensure exceptional patient care and satisfaction.
  • Perform other duties as assigned

Benefits

  • Benefits for this position are available at https://www.washington.edu/jobs/benefits-for-uw-staff/
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