Patient Care Coordinator - Dr. Rodericks

Hospital for Special Surgery•Brooklyn, NY

2d•Hybrid

About The Position

In this role you will provide comprehensive administrative support to an HSS physician practice, assisting in the day-to-day services and contributing to an environment of clinical excellence. Your duties will entail arranging meetings and conferences, developing processes to maximize office resources and equipment, and anticipating the needs of patients and physician as they arise. Your role is essential to promoting a professional atmosphere through courteous communication, cooperation and respect for patients, visitors and members of the healthcare team.

Requirements

High School Diploma or equivalent (G.E.D.), may include specialized or vocational courses
2 years of experience in Healthcare/Medical-Medical Secretary role
Excellent verbal and written communication skills
Strong customer service orientation
Superior written and oral communication skills
Exceptional customer service skills
Ability to follow through with tasks to completion
Strong organizational and problem-solving skills
Ability to multitask in a fast paced environment
Ability to effectively and accurately follow directions or instructions
Ability to work collaboratively as part of a team; offers to help coworkers when needed
Detail-oriented
Ability to escalate issues appropriately
Consistently displays a positive attitude towards one’s work and work environment
Strong computer skills
Knowledge of healthcare industry including regulations and health insurance