Patient Care Coordinator

Specialty1 Partners•New York, NY

9d•$19 - $22•Hybrid

About The Position

Our office, Gordon & Maltz - New City, is seeking a part-time Patient Care Coordinator to join our busy specialty practice. The dental office looking to hire front office receptionist for 2-4 days a week. The office rotates daily between 3 locations: Middletown, New City, and Poughkeepsie. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors.

Requirements

At least 1+ year(s) of proven experience as front desk representative, agent or relevant position.
Familiarity with office machines (e.g fax, printer ect.).
Strong communication and people skills.
Good organizational and multi-tasking abilities.
Problem-solving skills.
Customer service orientation.
A high school diploma.
Desires to help your patients.
Must be able to sit and stand for extended periods of time.
Must be able to operate standard office equipment.
Must be able to assist patients safely in and out of chairs or treatment areas.
Must be able to maintain clinical positioning for extended periods.
Must be able to work around medical equipment and instruments.
Must be able to adhere to OSHA and infection control standards.
Must be able to perform repetitive hand and wrist movements.
Must be able to respond quickly in emergency situations.

Nice To Haves

Resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve.
Team player that is adaptable to new and challenging tasks.
Enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence.

Responsibilities

Making a positive and lasting first impression.
Bridging the gap between customer obsession and clerical management.
Dealing with complaints and giving accurate information.
Making guests and visitors feel comfortable and valued during their visit.
Welcoming patients to the dental office.
Maintaining accurate patient records.
Answering all incoming calls and redirecting them or keeping messages.
Check, sort and forward emails.
Keep updates records and files.
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.).
Able to work 2-4 days a week.
Able to travel to the various office locations, as needed.
Facilitate/coordinate other office responsibilities as needed.