Patient Care Coordinator - Primary Care

Providence•Seattle, WA

3d•Onsite

About The Position

Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you’ll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations and more. Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you’ll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. At our Primary Care Clinics, we’re our patients’ closest partner when it comes to maintaining optimal health and wellness. Join our experienced and compassionate team to provide holistic care to patients in our community.

Requirements

1 year experience in a medical/healthcare setting or two years in a customer service role.
Prior experience providing a high level of customer service in a fast-paced environment.
Experience handling confidential data with discretion.

Nice To Haves

Electronic Medical Records (EMR) experience.

Responsibilities

Coordination of information and support for patient flow at clinics.
Provide customer service to patients, assisting with check-in, registration, billing/financial aid, and insurance.
Work with clinical teams to assist with scheduling and clinic operations.