Patient Care Coordinator

Middleton Family Dentistry • Fort Wayne, IN

16h • Onsite

About The Position

At Middleton Family Dentistry, we believe in more than just great dental care, we believe in creating long lasting relationships with our patients and our team. We’re growing and seeking an exceptional Patient Care Coordinator to join our front office team. If you’re organized, personable, and passionate about providing an excellent patient experience, we’d love to meet you. As our new Dental Administrative Talent, you’ll be the first warm smile patients see and the guiding hand that helps them feel at ease. You’ll play a vital role in scheduling, billing, treatment coordination, and supporting the clinical team, all while ensuring every patient feels like part of our family. Our ideal candidate embodies our 5 core values: dedication, excellence, positivity, teamwork and honesty (DEPTH). We are looking for someone who is excited to develop their skills and who shares our core values!

Requirements

• Prior experience in dental or medical administration preferred
• Excellent communication and customer service skills
• Tech-savvy and comfortable with dental software (Dentrix and Microsoft)
• Ability to multitask with grace and stay organized under pressure
• A positive attitude, team spirit, and a love for helping others

Responsibilities

• Greet patients and answer phones with warmth and professionalism
• Manage the appointment schedule with accuracy and efficiency
• Verify patient forms and insurance policies, present financial options, and process claims
• Support a smooth and welcoming patient check-in/check-out experience with Disney like Service
• Help keep systems and records organized and up to date
• Follow up with patient post op care
• Collaborate with clinical and admin team members to provide seamless care

Benefits

• Competitive pay and benefits package
• Work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed