Patient Care Coordinator

HARP Global Solutions • Columbia, SC

4d

About The Position

Our client is seeking a compassionate, organized, and patient-focused Patient Care & Office Coordinator to support both clinical care and daily office operations in a growing Direct Primary Care (DPC) practice. This role combines patient care, scheduling, administrative coordination, and patient engagement to help deliver an exceptional healthcare experience.

Requirements

• 2+ years of clinical experience (MA, LPN, RN, or similar)
• Strong customer service and communication skills
• Excellent organizational and computer skills
• Professional, dependable, and patient-centered approach
• High school diploma or equivalent
• Must be 18 years or older

Nice To Haves

• Phlebotomy experience or willingness to learn
• Administrative, marketing, or outreach experience
• Bilingual English/Spanish
• Previous customer service experience

Responsibilities

• Greet patients and visitors professionally
• Perform blood draws and administer vaccines (training available)
• Assist with CLIA-waived testing
• Manage lab workflows and inventory
• Answer phones and respond to patient inquiries
• Onboard new patients and follow up with prospective patients
• Schedule appointments, referrals, imaging, and consultations
• Request and track outside medical records
• Coordinate prior authorizations as needed
• Maintain accurate EHR documentation
• Process invoices and assist with billing activities
• Manage office supplies, deliveries, mail, and light office upkeep
• Participate in OSHA, HIPAA, and CLIA training
• Perform routine safety and equipment checks as trained
• Support social media initiatives and community events

Benefits

• Flexible scheduling
• Training provided for phlebotomy and BLS certification
• Growth opportunities within the practice

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED