Patient Care Coordinator

Specialty1 Partners•Defiance, OH

15h•Onsite

About The Position

Our office, Center for Oral Surgery - Defiance, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. This role is an essential member of our office, and you will also help to facilitate/coordinate other office responsibilities as needed.

Requirements

Familiarity with office machines (e.g., fax, printer, etc.).
Strong communication and people skills.
Good organizational and multi-tasking abilities.
Problem-solving skills.
Customer service orientation.
A high school diploma.
Desire to help patients.

Nice To Haves

Resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve.
Team player that is adaptable to new and challenging tasks.
Enthusiastic, passionate, and collaborative problem-solver who is always proactively striving for excellence.

Responsibilities

Making a positive and lasting first impression.
Bridging the gap between customer obsession and clerical management.
Dealing with complaints and giving accurate information.
Making guests and visitors feel comfortable and valued during their visit.
Welcoming patients to the dental office.
Maintaining accurate patient records.
Answering all incoming calls and redirecting them or keeping messages.
Checking, sorting, and forwarding emails.
Keeping updated records and files.
Keeping the front desk tidy and presentable with all necessary material (pens, forms, paper, etc.).
Ability to travel to other offices as needed.