Patient Care Coordinator - Pre-Surgical Clinic

Surgery Partners Careers • Post Falls, ID

1d • Onsite

About The Position

Northwest Specialty Hospital is seeking a detail-oriented Patient Care Coordinator to join our Pre-Surgical Team! We need someone with a professional demeanor who can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role, you be responsible perform a variety of medical clerical duties.

Requirements

• Knowledge of basic computer programs such as the Microsoft Office Suite
• Computer skills in utilizing word processing, integrated EMR database, and other functions
• Ability to type at least 40 words per minute
• Ability to relate and work effectively with others
• Demonstrates excellent written and verbal communication skills
• Three years office experience required
• Demonstrated knowledge of medical terminology
• High school diploma or equivalent

Nice To Haves

• Professional demeanor
• Ability to work well under stress/stress situations
• Provide great customer service to patients
• Able to multitask

Responsibilities

• Registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require
• Prepare pre-registration packets appropriately for each procedure
• Ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes
• Process co-payments and payments
• Registered patients and update medical records
• Back up all incoming calls and direct them to the appropriate person or department
• Perform nightly closing procedures for clinic
• Call patients for pre-registration notification including copays and deductibles
• Other duties as assigned

Benefits

• Company-sponsored events such as sporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
• Tuition reimbursement
• Growth opportunities, ongoing education, training, and leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees