Patient Care Coordinator

Beltone • Columbus, MS

1d • Onsite

About The Position

Beltone hearing care clinic in Columbus is looking for a motivated, organized, and people-focused Patient Care Coordinator to help grow the practice. This role is the heartbeat of the clinic, serving as the first impression for patients and a key driver of appointment flow, follow-ups, and overall patient experience. The ideal candidate loves helping people, staying organized, and being part of a growing healthcare team.

Requirements

• Customer service or healthcare front-office experience preferred
• Excellent communication and phone skills
• Organized, dependable, and detail-oriented
• Comfortable working with older adults
• Professional, positive attitude
• Coachable and team-oriented
• High School Diploma or GED required
• Must be 21 years of age or older

Responsibilities

• Greet patients and create a warm, professional experience
• Schedule hearing evaluations, fittings, and follow-ups
• Answer phones and convert inquiries into booked appointments
• Confirm appointments and reduce no-shows
• Handle patient intake paperwork and basic administrative tasks
• Support providers with patient flow and coordination
• Make follow-up calls to undecided or inactive patients
• Help grow referrals and community awareness

Benefits

• Competitive hourly pay based on experience
• Group health insurance
• 401(k)
• Paid training
• Supportive team environment
• Opportunity to grow within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees