Patient Care Coordinator

UnitedHealth Group•San Bernardino, CA

19h•Onsite

About The Position

The Patient Care Coordinator plays a vital role in supporting front-desk operations for a high-volume clinic that serves approximately 300 patients per day. This position supports a multidisciplinary team of Primary Care Providers, Specialists, Nurse Practitioners, and Extended Care Clinicians. In addition to standard patient intake, the role is responsible for coordinating registration for a wide range of ancillary services, including Point-of-Care Testing (POCT), X-ray, Ultrasound, Mammogram, DEXA, ECHO, and the Infusion Clinic.

Requirements

High School Diploma/GED (or higher)
Medical Assistant (MA) certification from an accredited program (e.g., AAMA, AMT, NHA, or NCCT)
1+ years of experience in a healthcare setting in patient coordination, medical assisting, or front office roles
Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare providers
Excellent organizational and time management abilities
Proficiency in scheduling, insurance verification, and patient intake procedures
Ability to handle sensitive information with confidentiality and professionalism
Understanding of medical terminology and basic clinical procedures
Familiarity with HIPAA regulations and patient privacy standards
Compassionate and patient focused
Detail-oriented and proactive
Able to work independently and as part of a team in a fast-paced environment

Nice To Haves

CPR certification
Phlebotomy certification
Experience with electronic health records (EHR) systems (e.g., Epic, Cerner) is highly desirable
Bilingual skills (especially Spanish or other locally relevant languages)
Basic knowledge of billing and coding practices is advantageous

Responsibilities

Coordinating registration for a wide range of ancillary services, including Point-of-Care Testing (POCT), X-ray, Ultrasound, Mammogram, DEXA, ECHO, and the Infusion Clinic.