Patient Care Coordinator
About The Position
Lehigh Valley Oral Surgery and Implant Center PC - Bethlehem is seeking a Patient Care Coordinator to join their busy specialty practice in Bethlehem. The role involves taking on all administrative and front office duties to provide an exceptional experience to all patients and visitors. The Patient Care Coordinator will be responsible for making a positive and lasting first impression, bridging the gap between customer obsession and clerical management, dealing with complaints, and giving accurate information. The ultimate goal is to make guests and visitors feel comfortable and valued during their visit.
Requirements
- 1-2 year of proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g fax, printer ect.)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- A high school diploma
- Desires to help your patients
Responsibilities
- Welcoming patients to the dental office
- Maintaining accurate patient records
- Answering all incoming calls and redirecting them or keeping messages
- Check, sort and forward emails
- Keep updates records and files
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
- Help to facilitate/coordinate other office responsibilities as needed
Benefits
- BCBS Medical & Dental insurance Options
- VSP Vision Coverage
- Complimentary Life Insurance Policy (employee only)
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k) plan w/match options
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
