Patient Care Coordinator

Specialty1 Partners•Norwood, MA

10h•$28 - $32•Hybrid

About The Position

Our office, Mass Oral Surgery, in Norwood, MA is seeking a Patient Care Coordinator to join our busy specialty practice. This position will also support our Mansfield location. Candidates must be flexible and willing to provide coverage at each location as needed. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors.

Requirements

Dental or Medical experience required
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients

Nice To Haves

Candidates must be flexible and willing to provide coverage at each location as needed
Bridge the gap between customer obsession and clerical management
Deal with complaints and give accurate information
Make guests and visitors feel comfortable and valued
Resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve
Team player that is adaptable to new and challenging tasks
Enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence

Responsibilities

Must travel to Mansfield location as needed
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Facilitate/coordinate other office responsibilities as needed