Patient Care Coordinator
About The Position
Join Our Team as a Patient Care Coordinator @ Eye Contact Madison West, located at 7428 Mineral Point Rd, Madison, WI 53717. Are you someone who thrives on making people feel welcome and cared for? Do you love creating positive first impressions and being the go-to person for support? At Eye Contact, our Mission is to Save Eyes & Spark Joy! We’re looking for a warm, organized, and patient-focused individual to be the heartbeat of our front desk. As a Patient Care Coordinator, you’ll be the first smile patients see and the friendly voice they hear. You’ll help create a seamless experience from check-in to check-out, making every visit feel personal and stress-free. Competitive & guaranteed hourly rate + benefits + being a part of an amazing environment!
Requirements
- 1+ year of customer service experience (healthcare or optical experience is a bonus!)
- Excellent communication skills and a friendly, professional demeanor
- Comfortable with computers and quick to learn new systems
- A team player with a positive attitude and strong organizational skills
Nice To Haves
- healthcare or optical experience
Responsibilities
- Be the welcoming voice on the phone, helping patients with scheduling and questions
- Greet and check in patients with professionalism and warmth
- Keep things running smoothly with efficient front desk operations
- Support patient flow with strong multitasking and time management skills
Benefits
- medical
- vision
- dental
- PTO
- holiday pay
- 401k + match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
