Patient Care Coordinator - Westside Dental Centre
About The Position
Westside Dental Centre, located in Westbank and convenient to Kelowna and several Okanagan communities, offers a full range of dental services. They specialize in dental implants, dentures, orthodontics, cosmetic dentistry, crowns & bridges, and cleaning & hygiene. The team of general dentists and clinicians are highly regarded and bring extensive experience to provide the highest quality of dental care. The practice prides itself on quality care, evidenced by 4.8-star Google reviews, exceptional patient service, commitment to continuous learning, and innovative technology. Through the dentalcorp network, team members have opportunities to learn from leading clinicians and access advanced treatment technologies, training, development, and support.
Requirements
- Minimum 1 year of administration experience
- Candidates must be legally eligible to work in Canada.
Nice To Haves
- Clinical background and experience with dental software programs considered an asset
Responsibilities
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
Benefits
- RRSP matching program for permanent team members
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
