Patient Care Coordinator - Pediatrics

Providence•Seattle, WA

3d•Onsite

About The Position

At our Pediatric Clinics, we understand that keeping children well is as important as treating them when they’re sick. Join our team to provide newborns, children and teens with the best possible start to life and educate parents on how to keep their loved ones healthy. Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you’ll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you’ll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations and more. Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

1 year of experience in medical/healthcare setting or two years in a customer service role.
Experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.

Nice To Haves

Electronic Medical Records (EMR) experience.

Responsibilities

Coordination of information and support needed for the flow of patients at clinics.
Provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance.
Assist with scheduling, clinic operations and more in conjunction with clinical teams.
Coordinate seamless care delivery for patients in a surgical or non-surgical setting.
Act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.