Patient Care Coordinator
Beltone•Big Spring, TX
•Onsite
About The Position
At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.
Requirements
- High School diploma or equivalent is required.
- Proficiency in MS Office is required.
Nice To Haves
- 2 years of office experience is preferred.
- 2 years of customer service experience is preferred.
Responsibilities
- Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.
- Utilize the scheduling system efficiently to maximize testing opportunities in the office.
- Actively contact current, past, and potential patients through identified sources and track/report appointment results.
- Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.
- Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.
- Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).
- Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.
- Maintain a clean and inviting office and work environment.
Benefits
- Health insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
