Patient Care Coordinator

GPS Dental•Portland, OR
•Onsite

About The Position

Timber Dental - Downtown is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least one year of experience in a dental or healthcare front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.

Requirements

  • Minimum of 1 year of experience in a dental or healthcare front office role preferred
  • Experience with insurance verification and patient scheduling required
  • Familiarity with practice management software is a plus
  • Strong communication and interpersonal skills
  • High attention to detail and organizational skills
  • Ability to multitask and work efficiently in a team environment
  • Positive attitude and strong customer service mindset

Responsibilities

  • Greet and check in patients, ensuring a welcoming and professional experience
  • Answer phones and manage appointment scheduling to maintain a productive schedule
  • Verify patient information and maintain accurate records
  • Perform insurance verification and provide basic benefit breakdowns to patients
  • Collect co-pays, balances, and process patient payments
  • Coordinate patient flow and support the clinical team as needed
  • Follow up with patients regarding appointments and treatment
  • Maintain an organized and efficient front office environment

Benefits

  • Competitive hourly rate based on experience
  • Paid Time Off (PTO)
  • Medical, dental, and vision insurance options
  • 401(k) with employer matching
  • Professional development and growth opportunities
  • Supportive, team-oriented work environment
  • Modern technology and well-equipped operatories
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