Patient Care Coordinator

Therapy Partner Solutions Holdings•Sparta, NC

7d•Onsite

About The Position

Schuster Physical Therapy (SPT) is looking for a full-time Patient Care Coordinator. The purpose of Schuster Physical Therapy is to enhance lives by returning people to health so that they may enjoy life more fully. They aim to develop a work environment that is fulfilling to employees and provides longevity, growth, and reward. SPT has been providing exceptional therapy services since 2015 and offers a supportive and collaborative work environment with a hard-working yet lighthearted and playful atmosphere. They emphasize work-life balance, mentoring, and professional development.

Requirements

Naturally joyful demeanor is absolutely required!
High School Diploma or equivalent (GED) is required.
Three years of work experience in an administrative or clerical position- ideally in a health care setting/ medical office performing relevant clerical activities.

Nice To Haves

College education is preferred.
Medical office experience is not a requirement for the right candidate.

Responsibilities

Builds genuine and authentic relationships with every patient.
Builds and reviews charts prior to patient visit to determine need for referral or pre-authorization.
Obtains and inputs pre-authorization insurance and demographic information into our Electronic Medical Records system.
Verifies patient benefits and eligibility prior to completing referral.
Reminds patients of upcoming appointments and/or changes to schedule.
Collects payments and pertinent insurance information.
Provides patients, family members and referral sources with information pertaining to policies and procedures as well as services provided at SPT.
Assists with scheduling patients for evaluations, re-evaluations and treatments.
Scans and files paperwork accurately for team success.
Maintains inventory, orders supplies and performs other office related duties as required.
Has an eye for marketing and posting to social media.
Always adheres to HIPPA guidelines.