Patient Care Coordinator

Specialty1 Partners • Hazleton, PA

11d • Onsite

About The Position

Our office, Endodontic Specialists of NEPA PC - Hazleton, is seeking a talented Dental Assistant to join our busy specialty practice. We are looking for a talented and skilled Dental Assistant to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career.

Requirements

• At least 1-2 years of front office experience is required
• Familiarity with office machines (e.g fax, printer ect.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• A high school diploma
• Desires to help your patients
• Must be able to sit and stand for extended periods of time.
• Must be able to operate standard office equipment
• Must be able to assist patients safely in and out of chairs or treatment areas
• Must be able to maintain clinical positioning for extended periods
• Must be able to work around medical equipment and instruments
• Must be able to adhere to OSHA and infection control standards
• Must be able to perform repetitive hand and wrist movements
• Must be able to respond quickly in emergency situations

Nice To Haves

• The ideal candidate should bridge the gap between customer obsession and clerical management.
• You should be able to deal with complaints and give accurate information.
• You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve.
• You're a team player that is adaptable to new and challenging tasks.
• You’re an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence.

Responsibilities

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Check, sort and forward emails
• Keep updates records and files
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Facilitate/coordinate other office responsibilities as needed.

Benefits

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED