Patient Care Coordinator - Dr. Kerby Bruce & Associates
About The Position
Dr. Bruce, Dr. Bonvie, and Dr. Hashim are committed to creating an outstanding work environment where clinical excellence and state-of-the-art technology come together. Our family-friendly practice offers a diverse range of dental services, including general and cosmetic dentistry, oral surgery, dental implants, and children’s dentistry. We focus on providing our team with the resources and support needed for professional growth, making our practice an excellent place to advance your career in dentistry. Charlottetown offers a unique mix of vibrant culture, fantastic festivals, artisan shops, and world-class restaurants, enhancing your overall lifestyle experience. Our purpose is to provide the best care for our patients. We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.
Requirements
- Minimum 1 year of Dental Administration experience is required
- Experience with dental software programs is required
- Candidates must be legally authorized to work in Canada.
Nice To Haves
- Clinical background is considered an asset
Responsibilities
- Welcome and assist patients upon arrival, creating a warm and positive first impression
- Optimize the daily appointment schedule to ensure full utilization with minimal gaps
- Effectively manage the recall system and maintain accurate, up-to-date patient records
- Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
- Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
- Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
- Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner
Benefits
- Competitive pay with annual reviews
- RRSP matching
- Gym discounts
- Insurance savings
- Entertainment deals
- Employee and Family Assistance Program
- Industry-leading CE (Continuing Education)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
