Patient Care Coordinator

BeltoneCrawfordsville, IN
Onsite

About The Position

Patient Care Coordinator (Part-time) Company Overview At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Requirements

  • High School diploma or equivalent required.
  • Proficiency in MS Office.
  • Flexibility to work varying hours.
  • Strong customer service orientation.
  • Team player with a positive, enthusiastic attitude.
  • Self-motivated, organized, and decisive.

Nice To Haves

  • 2 years’ experience in office administration, sales, or customer service.

Responsibilities

  • Perform a range of office tasks efficiently.
  • Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
  • Optimize scheduling to maximize test opportunities and track patient engagement.
  • Assist with local marketing efforts, cultivating new community relationships and referrals.
  • Handle incoming calls and follow up with patients professionally.
  • Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
  • Manage payments, reconcile cash balances, and oversee inventory.
  • Maintain a clean, welcoming workspace.
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