Patient Care Coordinator
About The Position
Join Our Team as a Patient Care Coordinator @ Lifetime Vision 20/20, located at 300 2nd Ave NE #102, Jamestown, ND 58401. Are you someone who thrives on making people feel welcome and cared for? Do you love creating positive first impressions and being the go-to person for support? At Eye Contact, our Mission is to Save Eyes & Spark Joy! We’re looking for a warm, organized, and patient-focused individual to be the heartbeat of our front desk. As a Patient Care Coordinator, you’ll be the first smile patients see and the friendly voice they hear. You’ll help create a seamless experience from check-in to check-out, making every visit feel personal and stress-free. Competitive & guaranteed hourly rate + benefits + being a part of an amazing environment!
Requirements
- 1+ year of customer service experience (healthcare or optical experience is a bonus!)
- Excellent communication skills and a friendly, professional demeanor
- Comfortable with computers and quick to learn new systems
- A team player with a positive attitude and strong organizational skills
Nice To Haves
- healthcare or optical experience
Responsibilities
- Be the welcoming voice on the phone, helping patients with scheduling and questions
- Greet and check in patients with professionalism and warmth
- Keep things running smoothly with efficient front desk operations
- Support patient flow with strong multitasking and time management skills
Benefits
- medical, vision, and dental benefits
- PTO
- holiday pay
- 401k + match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
