Patient Care Coordinator

InnovaCare Health • New Braunfels, TX

10d • Onsite

About The Position

The Patient Care Coordinator role at InnovaCare Texas Management Services Company, LLC involves coordinating patient care within a clinic setting. This position requires a strong customer service focus, effective communication, and organizational skills to manage competing priorities. The role also necessitates knowledge of medical terminology and coding, proficiency in electronic health records, and the ability to remain calm and effective in emergency situations. Adherence to safe work practices and the ability to follow through on delegated tasks are essential.

Requirements

• High school diploma or GED equivalent.
• Strong customer service focus.
• Effective written and oral communication skills.
• Teamwork orientation.
• Organized and ability to manage competing priorities.
• Knowledge of medical terminology.
• Knowledge of ICD-10 and CPT coding.
• Expert in computer literacy in electronic health record.
• Ability to react calmly and effectively in emergency situations required.
• Basic mathematical skills.
• Safe work practices in a clinic setting.
• Able to follow through with delegated tasks.

Nice To Haves

• At least 2-3 years in a medical related customer service role.
• Bilingual in English/Spanish preferred but not required.

Responsibilities

• Coordinate patient care within a clinic setting.
• Provide strong customer service.
• Communicate effectively in writing and orally.
• Manage competing priorities.
• Utilize knowledge of medical terminology.
• Utilize knowledge of ICD-10 and CPT coding.
• Operate electronic health records proficiently.
• React calmly and effectively in emergency situations.
• Follow through with delegated tasks.
• Adhere to safe work practices in a clinic setting.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED