Patient Care Coordinator/ Harborview Eye Institute

University of Washington•Seattle, WA

4d•Onsite

About The Position

Harborview Eye Institute has an outstanding opportunity for a Full-Time Days Patient Care Coordinator. This is a one-year fixed duration assignment. The position is located near public transportation and offers the chance to make a difference for patients and employees. The UW Medicine Eye Institute offers cutting-edge medical and surgical eye care for common to complex conditions and disorders, providing comprehensive treatment for various eye diseases and performing refractive procedures. Eyes on James is a full-service optical shop within the institute.

Requirements

A bachelor’s degree in a medically related or public relations field.
Two (2) years' experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology.
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Responsibilities

Serve as the primary liaison for patients and physicians regarding surgical coordination, ordering diagnostic studies, and the admission process, providing information and advice regarding Harborview Medical Center services.
Coordinate inpatient and outpatient care by scheduling surgery, arranging diagnostic procedures, and/or coordination requests for consultation among other medical specialties.
Coordinate and schedule pre-admission tests, pre-surgery appointments/tests, procedures, and complex imaging.
Maintain surgery schedules for assigned surgeons and coordinates schedules with Anesthesia, Admitting, and the Operating Room.
Coordinate communication between patient, surgeons, and both internal and external providers.
Complete appropriate documentation for planned admissions and surgeries and communicate with health care team members regarding the status and/or completion of care coordination activities.
Ensure complete and accurate registration, including patient demographic and insurance referral information, are in the computer system.
Coordinate with the Financial Clearance Unit/Patient Access Center for verification of benefits and authorization for outpatient visits, inpatient stays, and/or surgical procedures.
Ensure that EPIC referral work queues are addressed in a timely manner under the direction of the clinic leadership team.
Other assigned duties.