Patient Care Coordinator

Inception Family Career•Winter Park, FL

22d•Onsite

About The Position

The Center for Reproductive Medicine (CRM) has been a leader in treating fertility patients in Central Florida since 1985. Combining decades of experience with state-of-the-art technology, CRM has achieved some of the highest pregnancy rates in the southeast. CRM is also known for providing compassionate patient care and individualized treatment plans. The work we do, changing peoples' lives and building families, offers stimulation, challenge, and personal reward. We have an immediate opening for a qualified Patient Care Coordinator to fill a full-time position at our Winter Park location. This is an exciting and challenging position with a practice that continues to grow.

Requirements

High School Diploma or GED required.
Excellent communications and computer skills, capable of multi-tasking and working in a fast-paced environment

Nice To Haves

Medical Assistant diploma , CMA or RMA preferred
Experience with Electronic Medical Records (EMR) system strongly preferred
Bilingual Spanish a PLUS!
Women's health experience a PLUS.

Responsibilities

In coordination with other team members, interacts with and proactively reaches out to patients, to ensure excellent customer service and a seamless patient experience.
Able to articulate information of medical nature, including but not limited to explanation of hormone medication, injections, medical testing, and surgical procedures.
Acts as the main point of contact for assigned patients/couples up through the time patient is started on medications.
Coordinates with outside physicians who are using CRM laboratory and retrieval services, ensuring all necessary documentation, orders and consents are received prior to treatment cycle.
In coordination with other team members, reviews patient records to ensure they are complete, determines whether tests ordered have been completed, arranges for any missing or new necessary lab tests to be completed, and ensures patient records are accurate and up to date.
In coordination with other team members, ensures all pre-cycle testing and procedures are complete, proactively remaining in contact with patient through pre-cycle process.

Benefits

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance.
FREE employee only healthcare coverage option is also available.
Comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Generous maternity, paternity, and partner leave so you can focus on what matters most.
Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Earn extra money with our Employee Referral Program —your network is invaluable!
We support your career with continuing education reimbursement and dedicated time off for professional development.
Enjoy a free premium Calm Health app subscription to support your mental wellness.
Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.