Patient Care Coordinator - Newport Avenue Optometry

Keplr VisionSan Diego, CA
Onsite

About The Position

We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way. We’re willing to train the right person—if you’re passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!

Requirements

  • 1+ year of customer service experience
  • Strong communication skills with the ability to interact professionally and courteously with patients
  • Tech-savvy with basic computer skills and the ability to learn new systems quickly
  • A positive, can-do attitude and the ability to stay organized under pressure

Nice To Haves

  • Healthcare experience a plus, but not required!

Responsibilities

  • Be the friendly voice on the phone, assisting patients with scheduling and inquiries
  • Greet and check in patients with a warm smile and professional demeanor
  • Manage a variety of front desk tasks with efficiency and attention to detail
  • Ensure smooth patient flow through excellent time management and multitasking skills

Benefits

  • Career growth opportunities
  • Upward mobility
  • Supportive, team-oriented environment
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