Patient Care Coordinator - St. Paul
About The Position
MPDA is seeking a motivated Patient Care Coordinator for its St. Paul location. MPDA is a pediatric specialty dental practice certified by the American Board of Pediatric Dentistry, serving infants, toddlers, children, pre-teens, and teens at four Twin Cities locations. The practice has provided pediatric dental care since 1965. The role provides welcoming, family-oriented service and coordinates patient visits, scheduling, insurance, payments, and communication with the dental team. The work environment is described as fun and fast-paced, with flexible work hours and no evenings or weekends required. New graduates are welcome.
Nice To Haves
- New graduates are welcome.
Responsibilities
- Greet patients and families warmly upon arrival.
- Check patients in and out.
- Provide child-friendly, family-oriented customer service.
- Answer phone calls and respond to inquiries about services, appointments, and billing.
- Schedule, reschedule, and confirm appointments by phone, email, or text.
- Manage the daily appointment calendar to optimize patient flow.
- Handle emergency or walk-in appointments efficiently.
- Verify dental insurance eligibility and coverage for pediatric services.
- Collect and process co-pays and payments.
- Prepare and submit insurance claims.
- Follow up on unpaid claims and balances.
- Explain treatment costs and insurance coverage to parents or guardians.
- Follow HIPAA regulations and protect patient privacy.
- Communicate with the dental team about patient needs or schedule changes.
- Coordinate referrals or specialist appointments as needed.
Benefits
- Competitive salaries
- Excellent benefits packages
- Flexible work hours
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
