Patient Care Coordinator - Dawson Dental Lucknow

dentalcorpLucknow, ON
Onsite

About The Position

At Dawson Dental Lucknow, we’ve proudly cared for the community for over 30 years, delivering trusted dental care in a warm, welcoming environment. Our dedicated team combines advanced technology with compassionate service to create healthy, confident smiles for every patient. From families to emergency visits, we’re committed to making every experience comfortable, convenient, and exceptional.

Requirements

  • Minimum 1 year of Dental Administration experience is required
  • Experience with dental software programs is required
  • Candidates must be legally authorized to work in Canada.

Nice To Haves

  • Clinical background is considered an asset

Responsibilities

  • Welcome and assist patients upon arrival, creating a warm and positive first impression
  • Optimize the daily appointment schedule to ensure full utilization with minimal gaps
  • Effectively manage the recall system and maintain accurate, up-to-date patient records
  • Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
  • Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
  • Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
  • Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Benefits

  • Competitive pay with annual reviews
  • RRSP matching
  • gym discounts
  • insurance savings
  • entertainment deals
  • Employee and Family Assistance Program
  • Career development with industry-leading CE
  • social and networking events
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