Treatment Coordinator - Dawson Dental East York

dentalcorp • Toronto, ON

10d • Onsite

About The Position

Dawson Dental East York is a patient-focused practice dedicated to delivering high-quality care in a warm and welcoming environment. As part of the Dawson Dental network, the practice is supported by a collaborative team that values clinical excellence, teamwork, and continuous growth. The team prides itself on building strong relationships with patients and creating positive experiences. The professionals are passionate, support one another, and are committed to making a meaningful impact in the communities they serve. This is a replacement job opening.

Requirements

• Previous clinical experience as a Treatment/Scheduling Coordinator is required
• Knowledge and understanding of dental treatment plans and ability to educate patients is required
• Experience with dental software programs is required
• Strong customer service experience

Responsibilities

• Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
• Support treatment planning by coordinating appointments and follow-ups with the dental team
• Present treatment costs, collect payments, process insurance claims, and assist with payment plans
• Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
• Maintain accurate patient records and ensure smooth scheduling to optimize chair time
• Collaborate with clinical and administrative staff to deliver seamless, high-quality care
• Uphold privacy, ethical, and regulatory standards in all patient interactions

Benefits

• Competitive pay with annual reviews
• RRSP matching to grow your future
• Comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more
• Access to our Employee and Family Assistance Program
• Award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise
• Career development with industry-leading CE
• Social and networking events
• Flexible, work-life balanced environment that supports your professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees