PATIENT CARE COORDINATOR (PART-TIME) - AXIS SPINE CENTER

Northwest Specialty Hospital • Post Falls, ID

1d • Onsite

About The Position

This position is part-time and requires someone with a professional demeanor, who can work well under stress, provide excellent customer service to patients, and multitask effectively. The role involves performing a variety of medical clerical duties to ensure the smooth transitioning of patients through their required services. This includes registration and pre-registration functions, preparing pre-registration packets, obtaining necessary documentation for billing and collections, processing co-payments and payments, registering patients, updating medical records, handling incoming calls, performing nightly closing procedures for the clinic, and calling patients for pre-registration notification regarding copays and deductibles. Other duties may be assigned.

Requirements

• Knowledge of basic computer programs such as Microsoft Office Suite
• Ability to type at least 40 words per minute
• Ability to relate and work effectively with others
• Excellent written and verbal communication skills
• Strong Customer service background

Nice To Haves

• Prior clerical or medical office experience preferred

Responsibilities

• Perform registration and pre-registration functions for smooth patient transitioning.
• Prepare pre-registration packets for each procedure.
• Obtain copies of appropriate documentation for billing and collections.
• Process co-payments and payments.
• Register patients and update medical records.
• Answer and direct incoming calls to the appropriate person or department.
• Perform nightly closing procedures for the clinic.
• Call patients for pre-registration notification, including copays and deductibles.
• Perform other duties as assigned.

Benefits

• Company-sponsored events such as sporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
• Tuition reimbursement
• Growth opportunities, ongoing education, training, and leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community
• Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed