Patient Care Coordinator

THE PHYSICAL THERAPY INSTITUTE INC
Onsite

About The Position

Back In Action Physical Therapy (BIA) has 10 clinics across the central/SE Florida area and we are continuing to grow. The BIA team provides the best individualized patient care in the Ft. Lauderdale and surrounding areas. We are currently looking for a FULL-TIME Patient Care Coordinator to provide front office duties for our Coconut Creek location. We are looking for the BEST…. We want someone who is self-motivated and invests in our Core Values: Empathy, Compassion, Honesty, Integrity, and a Commitment-driven worth ethic.

Requirements

  • High school or equivalent (Preferred)
  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
  • Attention to detail--mathematical and data processing
  • Data processing proficiency—Practice management software, Microsoft Word
  • Communication skills—written, verbal and general interactive
  • Organizational skills—priority setting, file maintenance & report generation

Nice To Haves

  • Previous medical experience & understanding of medical insurance preferred.
  • Medical or business office front desk management desirable but not required
  • Insurance industry claims processing/management desirable but not required

Responsibilities

  • Managing all front office duties
  • Answering phones and greeting everyone with a smile
  • Computerized scheduling using WebPT
  • Basic Microsoft Excel reporting
  • Performing insurance verifications/authorizations
  • Exceptional customer service
  • Basic patient care support to the physical therapists in a team-based environment

Benefits

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Life insurance
  • Other Supplemental Insurances
  • Paid time off
  • Referral program
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