Administrative Assistant - Patient Relations Specialists

Caring Medical • Fort Myers, FL

5d • Onsite

About The Position

We're a private regenerative medicine clinic in Fort Myers, specializing in innovative, patient-centered treatments for pain relief and healing. Our team is passionate about health and dedicated to providing top-notch care in a supportive environment. We're currently seeking a Patient Care Coordinator with a sales background who can help ensure a smooth and positive experience for our patients while effectively communicating the benefits of our services.

Requirements

• Prior experience as a receptionist or patient care coordinator in a medical setting
• Sales or customer service experience, preferably in healthcare or wellness services
• Excellent communication skills, both in person and over the phone
• Empathetic, organized, and attentive to detail
• Ability to work efficiently in a fast-paced environment and handle sensitive patient information with confidentiality

Responsibilities

• Welcome patients, answer incoming calls, and provide excellent customer service
• Schedule patient appointments, confirm bookings, and handle rescheduling as needed
• Educate patients about our services, assisting them in understanding and selecting appropriate treatment options
• Maintain accurate patient records and support our team in daily office functions
• Conduct follow-up calls and respond to patient inquiries promptly and effectively
• Meet or exceed sales goals by promoting relevant services and programs

Benefits

• Health Insurance (current plan - $2,000 deductible, HSA, FSA, PPO - Single - approx. $120/mo.)
• 401k/Roth 401k
• Employer offers 401k/PSP - where they invest a portion of the profits each year into each employees 401k once the employee is eligible
• Free Medical Care (Prolotherapy Treatments)
• Immediate family can also receive 25% off Prolotherapy Treatments
• $125/monthly stipend to spend on DoTerra Oils or FullScript Nutritionals (to promote a healthy life style)
• Annual reviews each year with potential for raises and bonuses
• 5 year anniversary trip
• 10 year anniversary trip

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed