Patient Care Coordinator - Fort Rouge Dental Group

dentalcorp • Winnipeg, MB

13d • Onsite

About The Position

At Fort Rouge Dental Group in Winnipeg, we've been serving our community for over 65 years, offering a collaborative and fulfilling work environment where every team member is valued. Our clinic features advanced technologies like the Periolase laser, 3D scanning, Cerec, and LANAP/LAPIP laser treatments for cutting-edge patient care. With a 4.9-star rating on Google, we pride ourselves on exceptional service and continuous learning. Join us in delivering top-notch dental care!

Requirements

• Minimum 1 year of Administrator experience
• Candidates must be legally eligible to work in Canada.

Nice To Haves

• Clinical background considered an asset
• Experience with Dental software

Responsibilities

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

Benefits

• RRSP matching program
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed