Patient Care Coordinator
Great Lakes Dental Partners•Chicago, IL
•$23 - $25•Onsite
About The Position
Downtown Dental River North is a leading dental practice committed to delivering high-quality dental care to our patients. We pride ourselves on our exceptional team of professionals dedicated to creating a comfortable and friendly environment for our patients. We are currently seeking a patient care coordinator to join our team and contribute to the continued success of our practice.
Requirements
- 1 Year Dental Experience
- Proven ability to present treatment plans
- Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting.
- Ability to work in a fast-paced environment, adapt to changing circumstances, and remain calm under pressure.
- Strong attention to detail, ensuring accuracy and completeness in all patient-related tasks.
- Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting.
Responsibilities
- Manage front desk operations, including answering phone calls, scheduling appointments, and greeting patients with a friendly and professional demeanor.
- Maintain accurate patient records, update demographic information, and ensure necessary documentation is completed for each visit.
- Handle patient inquiries, concerns, and complaints promptly and professionally, striving for total patient satisfaction.
- Collaborate with the dental team to facilitate a seamless patient flow, ensuring that each visit is comfortable, efficient, and on schedule.
- Actively participate in team meetings, training, and ongoing education to enhance your knowledge of dental procedures, technologies, and administrative acumen.
- Uphold and adhere to all dental practice policies, procedures, and safety standards to ensure compliance with regulatory requirements.
- Ensure a clean and organized treatment environment, restocking supplies, and equipment as necessary
- Efficiently coordinate patient scheduling to maximize the productivity of dental providers and meet patient needs.
Benefits
- Health, vision, and dental insurance
- Holiday pay, PTO + additional gifted hours
- Ongoing training and career development opportunities
- Scrub allowance
- 401(k) retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
