PATIENT CARE COORDINATOR - CDA FAMILY MEDICINE

Northwest Specialty Hospital • Coeur d'Alene, ID

8d • Onsite

About The Position

Northwest Specialty Hospital is seeking a detail-oriented, customer service
focused, Patient Care Coordinator to join our CDA Family Medicine Team!

We need someone with a professional demeanor who can work well under
stress/stress situations, will provide great customer service to our patients,
and is able to multitask!

In this role, you will be responsible perform a variety of medical clerical
duties. Some of those duties include registration and pre-registration functions
to ensure the smooth transitioning of patients through the services they
require; prepare pre-registration packets appropriately for each procedure;
ensure that copies of appropriate documentation are obtained to facilitate the
billing and collections processes; process co-payments and payments; registered
patients and update medical records; back up all incoming calls and direct them
to the appropriate person or department; perform nightly closing procedures for
clinic; call patients for pre-registration notification including copays and
deductibles; and other duties as assigned.

Requirements

• Knowledge of basic computer programs such as Microsoft Office Suite
• Ability to type at least 40 words per minute
• Ability to relate and work effectively with others
• Demonstrates excellent written and verbal communication skills
• Strong Customer service background

Nice To Haves

• Prior clerical or medical office experience preferred

Responsibilities

• registration and pre-registration functions
• prepare pre-registration packets appropriately for each procedure
• ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes
• process co-payments and payments
• registered patients and update medical records
• back up all incoming calls and direct them to the appropriate person or department
• perform nightly closing procedures for clinic
• call patients for pre-registration notification including copays and deductibles
• other duties as assigned

Benefits

• Company-sponsored events such as sporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions)
• Tuition reimbursement
• Growth opportunities, ongoing education, training, and leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees