Patient Care Coordinator - Smile City Dental

Smile City Dental•Toronto, ON

12h•Onsite

About The Position

As a Patient Care Coordinator at Smile City Dental, you’ll be more than just an administrator. You’ll be a pivotal connection between our clinical team and our patients, helping them feel supported and informed throughout their care journey. Imagine a role where every interaction is an opportunity to make someone’s experience better—whether it’s discussing treatment plans, guiding them through financial options, or simply making their day with a warm welcome!

Requirements

At least one year in a dental or healthcare administrative role is a must
Empathy & Communication: Bring a caring demeanor and strong communication skills.
Attention to Detail: Organization and precision in everything you do.

Nice To Haves

Multi- Languages: An asset to help our diverse patient base feel truly at home.

Responsibilities

Be a Welcoming Presence: Build rapport with patients from the moment they arrive, creating a comfortable and trusting environment.
Financial Clarity: Provide accurate estimates, discuss insurance coverage, and assist with payment options to make treatment accessible.
Efficient Scheduling: Coordinate appointments with an eye for efficiency and patient convenience.
Record Management: Keep patient records organized, ensuring they’re up-to-date and ready for each step of the care process.
Ongoing Support: Follow up with patients, answer their questions, and provide continued support as they progress through their treatments.