Patient Care Coordinator

CCRM Fertility•Vienna, VA

17d•$25 - $29•Onsite

About The Position

CCRM Fertility is a global leader in fertility treatment and research, specializing in areas such as IVF, fertility testing, egg freezing, preimplantation genetic testing, third-party reproduction, and egg donation. As a member of CCRM Fertility’s diverse team, you will contribute to helping families grow and changing lives. The organization prides itself on offering employees meaningful work, a supportive culture, and a balanced personal and professional life.

Requirements

High School Diploma or equivalent required.
Ability to communicate with others.
Ability to sit; will occasionally stand and/or walk.
Ability to use hands and fingers to grasp, pick, pinch, type.
Ability to reach with hands and arms.
Visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operating standard office machines and equipment.
Eligibility and authorization to work in the United States.

Nice To Haves

Medical Assistant Certification or equivalent preferred.
Experience in reproductive medicine or Women’s health preferred.

Responsibilities

Serve as a liaison between Clinical staff and patients to coordinate expenses, clinical care, and administrative needs.
Collaborate with Nurse Coordinators and take daily direction from the Nurse Manager.
Assist the RN with new patient appointments and provide support to nursing staff.
Initiate checklist and chart audit and provide to RN once patient plan is established.
Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for missing consents or labs.
Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete.
Send abnormal labs/preconceptual labs to RN for physician review.
Maintain patient charts during ART meeting review.
Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated.
Review and verify all IVF/FET Care plans are completed.
Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol.
Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations.
Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations.
Monitor out-of-town patient lab work and results.
Coordinate with nursing team to ensure lab work/results are recorded in chart.
Monitor IVF treatment process and ensure timely patient flow.
Assist Nurse Manager with situations and patient issues as needed.
Perform other duties as assigned.