Patient Care Coordinator, Specialty Clinic SQ

Olympic Medical Center•Port Angeles, WA

1d•Onsite

About The Position

Provides excellent customer service by employing OMC’s C.A.R.E. standards. Ensures providers orders are processed, authorized, and scheduled as necessary. Works with multiple departments, internal and external to the organization, to coordinate the diagnostic testing and medical care of the patient. Responsible for understanding the authorization process and participates in obtaining prior authorization when necessary. Coordinates health information between departments and caregivers under the applicable HIPAA laws and utilizes electronic repositories for health information and insurance coverage information to exchange secure data. Documents patient care into electronic health record in a timely manner and with appropriate documentation standards. Assists patients to navigate through the health care system according to providers’ plan of care.

Requirements

Two years of experience working in a health care setting and demonstrated excellence in customer service and patient care skills required.
Associates Degree in healthcare or business preferred.

Nice To Haves

Prior experience with insurance authorizations and Epic preferred.

Responsibilities

Ensures providers orders are processed, authorized, and scheduled as necessary.
Works with multiple departments, internal and external to the organization, to coordinate the diagnostic testing and medical care of the patient.
Responsible for understanding the authorization process and participates in obtaining prior authorization when necessary.
Coordinates health information between departments and caregivers under the applicable HIPAA laws and utilizes electronic repositories for health information and insurance coverage information to exchange secure data.
Documents patient care into electronic health record in a timely manner and with appropriate documentation standards.
Assists patients to navigate through the health care system according to providers’ plan of care.