Patient Care Coordinator RN - Urology Clinic - Dr. Shashy - FT

Jackson Hospital and Clinic•Montgomery, AL

17d

About The Position

The Patient Care Coordinator RN performs routine nursing functions and diagnostic procedures to support medical plans of care. The role coordinates patient care, including patient and family education, to support quality care and effective use of resources consistent with the hospital mission and Collaborative Patient Care Management goals and priorities. The coordinator directs daily and short-range goal setting and planning for the assigned case type and Group Practice, participates in annual Group Practice goal setting, and helps guide the health care team in collaborative teaching, patient and family education, and discharge planning within the designated specialty. The position supports physician-led care by conducting clinical procedures and examinations, managing clinical messages and patient calls, maintaining documentation and records, and keeping exam rooms, instruments, supplies, and equipment ready for use. The coordinator maintains communication with nurses, physicians, and supervisors, assists other providers and with front office duties when needed, and handles non-routine issues and other assigned duties.

Requirements

Registered Nurse with a current Alabama license.
Current CPR certification.
Competency in assessing, planning, implementing, and evaluating care, including patient and family education.
Ability to facilitate team or group activities and knowledge of performance assessment.
Leadership qualities, including professional verbal and written communication skills.
Ability to be flexible and prioritize in complex situations.
Decision-making skills and professional development through continuing education and participation in professional organizations.
Excellent verbal and written communication skills.
Manual dexterity and visual acuity to use a PC and calculator.
Ability to sit for prolonged periods.
Verbal communication and hearing ability to communicate with patients and visitors.
Ability to lift, ambulate, and push wheelchair patients and move equipment.

Nice To Haves

Baccalaureate degree preferred.
Two or more years of physician office experience preferred but not required.
ACLS preferred.

Responsibilities

Perform routine nursing functions and diagnostic procedures to support medical plans of care.
Coordinate patient care, including patient and family education, to promote quality care and effective resource utilization.
Direct daily and short-range goal setting and planning for the assigned case type and Group Practice, and participate in annual Group Practice planning.
Guide health care team members in developing collaborative teaching plans and providing patient and family education and discharge planning within the designated specialty.
Escort patients to exam rooms and collect vital signs, temperature, weight, and other health maintenance data.
Draw blood for laboratory procedures; perform EKGs and x-rays as ordered by the physician.
Administer injections and prepare patients for examinations such as Pap smears.
Assist with minor surgery and laceration repairs.
Record and review prescribed medications at each patient visit; assist with administering medications and processing prescription refill requests electronically when permitted by license.
Maintain open communication with nurses, physicians, and the supervisor.
Complete skills on the competency checklist and attend updates and in-service education sessions.
Initiate, maintain, and provide patient education.
Complete clinical documentation for referrals and prior authorizations to ensure continuity of care.
Complete required electronic medical record documentation to meet Meaningful Use guidelines.
Receive clinical messages, respond to patient needs, and escalate messages to the physician when appropriate.
Assist the primary physician with relevant aspects of patient care; help other providers and perform front office duties when necessary.
Screen patient calls to physicians, handle calls that do not require a physician, and relay physician advice and instructions to patients.
Keep exam rooms clean, stocked, and maintained; properly dispose of contaminated and disposable items.
Ensure instruments, supplies, and equipment are ready for use.
Take initiative in addressing non-routine issues and perform other duties as assigned.