Patient Care Coordinator Nurse

CenterWell•Olympia Fields, IL

11d

About The Position

The Patient Care Coordinator develops and maintains relationships with hospital, skilled nursing, and assisted living facility discharge-planning services and management, providing ongoing updates about the company’s services available in the market. The role primarily involves visits to facilities at physicians’ requests to help the program’s clinical team determine patient eligibility. The coordinator collaborates with program staff and field sales resources through weekly meetings, participates in weekly program business-development meetings, and assists with processing physician orders as directed. The position reports to a Market Executive of Sales and requires travel within an assigned territory and to sales meetings. This is a patient-facing role and is subject to the company’s tuberculosis screening program.

Requirements

RN, LPN, or LVN license is required.
Strong knowledge of governmental regulations and Medicare eligibility requirements.
Comprehensive understanding of potential patient care-plan needs and coordination of necessary resources.
Excellent customer service, organization, time management, communication, and selling skills.
Must complete tuberculosis screening if selected for the patient-facing role.

Nice To Haves

Bachelor of Science in Nursing preferred.
Three years of clinical experience preferred.

Responsibilities

Develop and maintain contact with hospital, skilled nursing, and assisted living facility discharge-planning services and/or management.
Provide ongoing updates about company services available in the market.
Conduct facility visits at physicians’ requests to assist the clinical team in determining eligibility.
Collaborate with program staff and other field sales resources through weekly meetings.
Participate in weekly program business-development meetings.
Assist with processing physician orders as directed.
Travel within an assigned territory and to sales meetings as required.