Mobile Patient Care Coordinator

Claris Health • Los Angeles, CA

3d • Hybrid

About The Position

At Claris Health, we believe that every individual is a story worth cherishing - a story of hope, resilience, and the chance for a brighter future. For nearly 50 years, we've stood beside individuals and families during some of the most vulnerable moments of their lives, offering not just medical care but meeting people where they are. We believe that every individual is worthy of love and deserving of whole-person care.
Growth at Claris isn’t just something we aim for - it’s what we do every day. Whether it’s our state-of-the-art Inglewood facility, our mobile clinics bringing care directly to underserved communities, or our Reality Check program empowering thousands of students, we’re breaking barriers to healthcare access.
At Claris, your ideas matter, your work is valued, and your impact is real.
CLARIS HEALTH
JOB DESCRIPTION
Position: Patient Care Coordinator-Mobile
Hours: Part-time, Non-Exempt
Salary: $27.00 per hour
Location: Throughout Los Angeles County (homebase - West Los Angeles)
Reports to: Patient Services Director

Requirements

• Agree with and uphold the Claris Health Mission Statement, Core Values, and Policies and Procedures.
• Bilingual Spanish is preferred.
• Express a desire to help women and families in unintended pregnancies and will not refer or advise a woman to have an abortion.
• Excellent oral and written communication skills.
• Detail-oriented and highly organized.
• Possess excellent interpersonal skills, particularly the ability to work with groups and organizations, both internal and external to the corporation.
• Possess the ability to provide leadership and support to other staff members and volunteers.
• Preferably hold at least a Bachelor’s Degree in counseling or social work and have at least two years relevant work experience in advocacy, patient care and management.
• Medical Assistant and phlebotomy skills are preferred but not required.

Nice To Haves

• Bilingual Spanish
• Medical Assistant and phlebotomy skills

Responsibilities

• Provide oversight and facilitate coaching, case management, and advocacy sessions with patients. This includes initial and follow up visits.
• Work closely with medical staff to ensure proper follow-up with all medical patients.
• Oversee all mobile volunteers and serve as a resource and training support.
• Work with Patient Care advocates, Parenting Program staff, and Therapists at each Claris Health Clinic to ensure appropriate referrals and resources.
• Ensure that patients receive comprehensive and appropriate educational material, relating to their specific needs.
• Conduct annual volunteer reviews
• Consistently update the policies and procedures related to the Mobile Medical Unit. This includes daily opening and closing procedures, patient care, case management, and all position-related manuals, logbooks, and patient materials.
• Maintain patient records in the EHR system and all related MMU logbooks (maintenance, equipment, care, etc.)
• Maintain statistics for grant-related data, appointment demographics, and quarterly Board Reports, and anything else needed to highlight the position.
• Assist drivers in communicating with maintenance facilities for repairs, regular maintenance, and other vehicle concerns.
• Conduct quality assurance evaluations, risk assessments and non-scheduled checks to ensure proper implementation of AAAHC requirements and Claris policies and procedures.
• Ensure that all forms and documents are up to date, approved by the board or other appropriate representatives, and in compliance with agency and industry standards.
• Conduct on-site safety orientations for new staff members.
• Conduct safety drills for on-site staff members.
• Represent Claris Health’s patient services within the local community and at special events, fundraising events, church fairs, mobile clinic tours etc..
• When called upon, make presentations on topics such as patient advocacy, sharing patient testimonies at fundraising events or church fairs.
• Interface with other community agencies to build relationships to better serve various client needs.
• Maintain relationships with all current mobile site contacts as well as establish new site contacts.
• Oversee the training (phone scripts, intake, counseling, etc.) and onboarding of new MMU volunteers.
• Provide direct supervision of all mobile administrative volunteers.
• Assist HR personnel with the onboarding of any MMU volunteers.

Benefits

• Medical, dental, and vision coverage (starting the first of the month after 90 days)
• Paid holidays, PTO, and sick leave
• Continuing education assistance
• Retirement savings through CalSavers
• Parental leave
• Mental health support

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level