Patient Care Coordinator

Porch Light Health•Grand Junction, CO

12d•Hybrid

About The Position

Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT) and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate Patient Care Coordinator to join our growing team in a fast-paced, dynamic medical setting. Location: Porch Light Health Clinic in Grand Junction, CO, Rovering includes the following locations: Montrose, Glenwood Springs, Rifle, Delta, Mesa IRT

Requirements

Proficiency in Google Suite: Comfortable using Google Docs, Sheets, and other Google applications.
Ability to Navigate Multiple Patient Medical Record Platforms: Capable of learning and adapting to various patient management systems.
Strong Communication Skills: Able to communicate effectively with patients, insurance companies, providers, and coworkers in a professional manner.
Time Management Skills: Ability to prioritize tasks and manage time effectively in a busy clinic setting.
Dependability and Reliability: Must be reliable, punctual, and willing to travel to multiple rural locations as needed.
Reliable transportation is required for travel between clinic locations.
High school diploma or equivalent.
At least 1 year of experience with EMR systems is preferred.
Valid Driver's License

Nice To Haves

Previous experience with Electronic Medical Records (EMR) systems is preferred (at least 1 year).
Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus.

Responsibilities

Coordinate with patients to schedule and reschedule appointments efficiently.
Submit and track insurance prior authorizations to ensure timely treatment for patients.
Take and record patient vitals, perform injections, and provide ongoing communication with patients regarding their treatment.
Act as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care.
Maintain respectful and professional communication with providers and other medical staff.
Assist with administrative tasks such as managing clinic data, filing paperwork, maintaining patient records, performing injections, and ensuring the clinic's smooth operation.
Assist in opening and closing the clinic, ensuring that all tasks, such as facility cleaning and paperwork management, are completed efficiently.
Guide patients through paperwork, contracts, and medical protocols related to addiction treatment.